1. Who we are

Eureka Digital Marketing Ltd (“we”, “us”, or “our”) is a full service digital marketing agency working in partnership with our clients to drive sustainable growth using best practice SEO Practices. Our website is https://eurekadm.co.uk.

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, enquire about our services, or work with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant UK data protection laws.

Eureka Digital Marketing Ltd
Company number: 16703067
Registered office: Camberley, Surrey

We act as a Data Controller for the personal data you provide to us.

2. What Personal Data We Collect

We may collect the following types of personal information:

a) Information you provide directly:

    • Name
    • Contact details (email, phone number, address)
    • Business information (company name, job title, project details)
    • Payment information when purchasing services
    • Any other details provided voluntarily through forms, email, or phone

b) Information collected automatically:

When you visit our website, we may collect:

    • IP address
    • Browser type and device information
    • Pages visited and time spent on our site
    • Cookies and tracking data (see Section 9)

c) Information from third parties:

We may receive data from:

  • Advertising platforms (e.g., Google, Meta)
  • Analytics tools
  • Social media platforms
  • Referral partners

3. How We Use Your Personal Data

We use your information for the following purposes:

    • To respond to enquiries and provide requested services
    • To manage your account and deliver contracted work
    • To send invoices, payment requests, and administrative messages
    • To improve our website and user experience
    • To send marketing communications (only if you have opted in)
    • To comply with legal obligations

We do not sell your personal data.

    4. Legal Bases for Processing Your Data

    Under the UK GDPR, we process your personal data using one or more of the following legal bases:

      • Contract – necessary to provide you with services you have requested
      • Consent – for optional marketing communications
      • Legitimate Interests – such as improving our website and responding to enquiries
      • Legal Obligation – for tax, accounting, and regulatory requirements

      5. How We Store and Protect Your Data

      We take appropriate technical and organisational measures to keep your data secure. This includes:

        • Encrypted storage where appropriate
        • Secure password-protected systems
        • Restricting access to authorised personnel only
        • To improve our website and user experience
        • Regular data protection updates and reviews

      We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

        6. Sharing Your Personal Data

        We may share your data with trusted third parties, such as:

          • Payment processors
          • Web hosting providers
          • Email marketing platforms
          • Cloud-based project management tools
          • Subcontractors assisting in delivering services

        All third parties are required to process your data securely and in compliance with UK GDPR.

        We do not transfer your personal data outside the UK unless appropriate safeguards are in place.

          7. Your Data Protection Rights

          You have the right to:

            • Access your personal data
            • Correct inaccurate or incomplete information
            • Request deletion of your data (where applicable)
            • Object to certain types of processing
            • Withdraw consent at any time for marketing
            • Request data portability

          To exercise any of your rights, contact us using the details in Section 1.

          If you are unsatisfied with how we handle your data, you may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
          .

            8. Marketing Communications

            We may send marketing emails to individuals who have:

              • Opted in to receive them
              • Provided consent during an enquiry process

            You can unsubscribe at any time using the link in our emails or by contacting us directly.
            .

              9. Cookies and Tracking Technologies

              Our website uses cookies to:

                • Improve site functionality
                • Understand visitor behaviour
                • Measure marketing performance

              You can manage cookie preferences through your browser settings. For full details, please see our Cookie Policy (if applicable).
              .

                10. Links to External Websites

                Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing personal information.

                    11. Changes to This Privacy Policy

                    We may update this policy periodically to reflect changes in law or our practices. The most recent version will always be available on this page.