Yes. Every package includes professional business email addresses using your domain name (for example, info@yourbusiness.co.uk). The number of included mailboxes depends on your chosen package.

Yes. If you already own a domain name, we will transfer it to our managed hosting platform and provide new mailboxes. We transfer the domain so that we can manage the environment, ensure that your website is backed up and plugins updated, so that if anything should go wrong in the future we are able to debug and get your business back on line.

This is all taken care of so long as you remain in contract. All renewals for domain registration and renewals are covered.

Not to the START package, as it is structured as a single page design. please see the GROW package for complete flexibility.

Yes. Every website we build is fully responsive, meaning it looks great and works perfectly on desktops, tablets and smartphones.

Yes. You'll have access to your website and can update text, images if you wish. We can also make updates for you as part of our ongoing support.

In theory the SELL package is limited by the number of products and vaiants that you provide. In pactice the number is dictated by the size of the product database, but the standard offering should provide for between 1,000 and 10,000 products.

WooCommerce integrates with leading payment providers, allowing your customers to pay using credit and debit cards, PayPal, Apple Pay, Google Pay, Klarna, Clearpay, bank transfer and many other popular payment methods. As your business grows, additional payment gateways can be added with ease.

Absolutely. We will set up your WooCommerce store with the shipping and delivery options that match the way your business operates. This can include flat-rate shipping, free delivery over a specified order value, local collection, postcode or country-based shipping zones, weight and quantity-based pricing, and integration with leading courier services where required. We'll ensure your customers are presented with clear, accurate delivery options while keeping the system simple for you to manage.

Absolutely. Managing orders with WooCommerce is straightforward. From your secure dashboard, you'll be able to view new orders, update their status, process refunds, print invoices and packing slips, communicate with customers and monitor the progress of every order. We'll configure everything for you and provide training, so you can manage your online shop with confidence.

If something goes wrong, you won't be left to deal with it alone. We'll investigate the issue, explain what's happened in plain English and work to resolve it as quickly as possible. For clients with one of our support or maintenance plans, we'll proactively keep your website secure, updated and running smoothly to help prevent problems before they occur.

Absolutely. Your website is designed to grow with your business. Whether you need to add new pages, update content, introduce new features or refresh the design, we're here to help. We can make the changes for you or, if you prefer, show you how to manage many updates yourself.

Yes. We offer flexible website maintenance plans to keep your website secure, reliable and performing at its best. Our services can include WordPress and plugin updates, security monitoring, regular backups, performance optimisation and technical support. By taking care of the ongoing maintenance, we help protect your investment and give you the confidence to focus on growing your business.

We aim to respond to all support requests as quickly as possible, with many enquiries receiving a response on the same business day. While response times can vary depending on the nature and urgency of the request, we'll always keep you informed of progress and work to resolve any issues promptly. For clients with a website maintenance plan, priority support is available.

Yes. Our website packages are designed to grow with your business. If your requirements change, you can upgrade to a larger package or add additional features whenever you need to. Whether that's more pages, ecommerce functionality, enhanced SEO or ongoing digital marketing services, we'll help you expand your website without the cost or disruption of starting again.

The ongoing costs depend on the services you choose. Every website requires website hosting and annual domain name renewal to remain online. Many businesses also choose an optional website maintenance plan to keep their website secure, updated and performing at its best. Additional services, such as SEO, Google Ads management and digital marketing, are entirely optional and can be added whenever you need them. We'll clearly explain all ongoing costs before you commit, so you'll always know exactly what you're paying for.

For any of the standart packages found on this website, payment is required prior to the commencement of design work. For larger custom websites we don't normally ask for full payment upfront. Most custom website projects are completed on a staged payment basis, with an initial deposit followed by the balance once your website has been completed and approved for launch. We'll explain the payment schedule before work begins, so you'll know exactly what to expect and can budget with confidence.

Your website is designed to grow with your business, making it easy to add new pages, features and functionality whenever you need them. Whether you're expanding your services, introducing ecommerce, adding online booking, integrating third-party systems or enhancing your digital marketing, we'll help you develop your website as your business evolves. We'll always provide a clear quotation before any additional work begins, so you'll remain in complete control of your investment.

The Start package has all the hooks for effective SEO although effective SEO may be difficult to achieve on a single page design, and every Start website is built using SEO best practices, including fast loading speeds, mobile-friendly design, clean page structure and properly optimised metadata.

No reputable SEO company can guarantee a first-page Google ranking, and you should be cautious of anyone who does. Search rankings are determined by Google using hundreds of factors, including competition, relevance and the quality of your website and content. Every website we build follows recognised SEO best practices, providing a strong technical foundation for future growth. If increasing your search rankings is a priority, our ongoing SEO services are designed to improve your visibility, attract more qualified visitors and help your business grow over time.

Yes. Every website we build provides a strong technical foundation for SEO, but ongoing optimisation is often the key to achieving higher search rankings. We offer tailored SEO services that can include keyword research, on-page optimisation, technical improvements, content development, local SEO, Google Business Profile optimisation, link building, performance monitoring and regular reporting. Our goal is simple: to help more potential customers find your business and turn more website visitors into enquiries.